All Systems Operational

About This Site

The TrustedSource platform provides a variety of enhanced services for both suppliers (brands) as well as downstream recipients, these vary from content verification, content enhancements to optimize for online, a storage and distribution platform of Trusted content to websites, retailer systems, applications.

Uptime over the past 90 days. View historical uptime.
1WS Inbound Integration Operational
Product Portal Operational
Outbound Distribution Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Standard Maintenance Window Oct 29, 2026 17:00-19:00 CET

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CET. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 30, 2025 - 17:00 CET

Standard Maintenance Window Nov 19, 2026 17:00-19:00 CET

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CET. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Nov 20, 2025 - 08:03 CET

Standard Maintenance Window Jan 21, 2027 17:00-19:00 CET

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CEST. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 22, 2026 - 12:29 CEST

Standard Maintenance Window Feb 18, 2027 17:00-19:00 CET

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CEST. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 22, 2026 - 12:30 CEST

Standard Maintenance Window Mar 18, 2027 17:00-19:00 CET

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CEST. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 22, 2026 - 12:31 CEST

Standard Maintenance Window Apr 22, 2027 17:00-19:00 CEST

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CEST. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 22, 2026 - 12:31 CEST

Standard Maintenance Window May 20, 2027 17:00-19:00 CEST

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CEST. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 22, 2026 - 12:32 CEST

Standard Maintenance Window Jun 17, 2027 17:00-19:00 CEST

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CEST. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 22, 2026 - 12:32 CEST

Standard Maintenance Window Jul 22, 2027 17:00-19:00 CEST

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CEST. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 22, 2026 - 12:33 CEST

Standard Maintenance Window Aug 19, 2027 17:00-19:00 CEST

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CEST. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 22, 2026 - 12:33 CEST

Standard Maintenance Window Sep 23, 2027 17:00-19:00 CEST

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CEST. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 22, 2026 - 12:34 CEST

Standard Maintenance Window Oct 21, 2027 17:00-19:00 CEST

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CEST. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 22, 2026 - 12:35 CEST

Standard Maintenance Window Nov 18, 2027 17:00-19:00 CET

TrustedSource performs regular, standard system maintenance. This may include environment upgrades, remediation of system bugs, activation of change requests, functionality improvements and/or new features.

The maintenance window is 17:00 to 19:00 CEST. During this time access to the application may be temporarily interrupted but service will be restored after a short period of time.
Detailed release notes, of any changes directly impacting application users will be published in a separate document to the GS1 team.
Posted on Oct 22, 2026 - 12:35 CEST

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

Global PHP Vulnerability Detected
Resolved - The official patch was released during the night and has been applied. The system is back up and running as usual.
Oct 22, 07:29 CEST
Update - Further to the earlier communications regarding the PHP vulnerability, we have implemented all currently available mitigations, including our firewall protections and the recommended measures published by PHP. At this stage, we have taken all reasonable steps to minimise our exposure, pending the release and deployment of the official patch. While these measures are expected to provide protection and the likelihood of a service disruption is considered low, we cannot eliminate the risk entirely, and the official patch remains the only definitive resolution.
There are growing concerns about the potential for imminent cyberattacks, and reports indicate that a number of websites have proactively taken their services offline until the vulnerability is fully resolved. If our priority is to minimise risk as far as possible, the most conservative approach would be to temporarily shut down the affected services until the official patch can be applied.
The latest update indicates that the official patch has been developed and is currently being distributed to the various operating system distributions. We are receiving reports that some distributions have already begun receiving it, which gives us reason to be optimistic that the patch may become available to us by tomorrow morning.
We will continue to monitor developments closely and will prioritise applying the patch as soon as it becomes available. In the interim, a decision has been made to temporarily take the platform offline until the definitive fix can be implemented.
Oct 21, 18:19 CEST
Update - Contrary to the earlier update, the official patch has not been released merely the source code. Until the official patch is available our mitigations will remain.
Oct 21, 17:21 CEST
Update - The formal patch has been released. This is being assessed for deployment. The system will be unstable during that process.
Oct 21, 16:03 CEST
Monitoring - Please be advised that a vulnerability has been detected with PHP, impacting globally - refer to the official notice https://www.php.net/index.php#2026-10-20-1

While we await the formal patch, a mitigation patch has been applied. In both instances, a server restart is required during which time the platform will be momentarily unstable.
Oct 21, 10:55 CEST

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage